FAQs

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure online payment options.

What is your return policy?

We accept returns within a specified period; please refer to our return policy page for details.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

Is it safe to shop on your website?

Yes, we use advanced security measures to protect your personal and payment information.

Do you offer gift wrapping or personalized messages?

Currently, we do not offer gift wrapping or personalized messages, but we may in the future.

How can I contact customer support?

You can reach us via email or the contact form on our website.

What happens if my package is lost or damaged?

Please contact us with your order details, and we’ll work with the carrier to resolve the issue.

What shipping carriers do you use?

We partner with reliable carriers like USPS, FedEx, and DHL, depending on your location.

Do you offer free shipping?

Free shipping may be available on select orders; check at checkout for eligibility.